Common Withdrawal Issues
Learn about common reasons why a Flexbet withdrawal might be delayed and how to quickly resolve any issues.
At Flexbet, we aim to process all withdrawals quickly and smoothly.
However, in some cases, certain issues may delay or prevent your withdrawal from completing immediately.
Here’s what you need to know:
1. Manual Review and Security Checks
Why it happens:
For your protection and to comply with regulatory standards, some withdrawals may be randomly flagged for manual review.
What to expect:
Slight delays as our team verifies your transaction.
You may be asked for additional information or documents (especially if KYC is incomplete).
Manual reviews usually resolve within 1–12 hours.
2. Incorrect Wallet Address
Why it happens:
Entering an incorrect or incompatible wallet address can result in:
Failed transactions.
Loss of funds if the crypto is sent to an invalid or wrong address.
What to expect:
Always double-check the wallet address before submitting your withdrawal request.
3. Network Congestion
Why it happens:
Blockchain networks can become overloaded, causing:
Slower transaction confirmation times.
Delays beyond Flexbet’s control.
What to expect:
You might notice longer withdrawal times during periods of heavy blockchain activity (especially for BTC, ETH).
4. Minimum Withdrawal Amount Not Met
Why it happens:
If you request a withdrawal amount lower than the minimum required, the request may be automatically rejected.
What to expect:
Always check our minimum withdrawal limits before requesting.
5. Pending KYC Verification
Why it happens:
If your account verification (KYC) is incomplete or under review, withdrawals may be paused until verification is completed.
What to expect:
Complete your KYC process to ensure smooth withdrawals without interruptions.
Quick Tip:
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Need Help?
If you have any questions or need support, don't hesitate to contact our Customer Support team. We're always available to help you with anything you might need.
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