How to Verify Your Identity (KYC)?

Verifying your identity on Flexbet helps secure your account and ensures compliance with our Terms & Conditions and AML policy. This guide explains the 4-step verification process, from submitting basic personal information to providing proof of address and income.

Written by AuraLast update 11 days ago

At Flexbet, keeping your account secure and compliant is a top priority.
Verification (KYC) ensures that your information is safe and helps us prevent fraud or money laundering, according to our Terms & Conditions and AML policy.

You can start the KYC process directly by navigating to My Profile → General → Verification, or simply click here to go straight to the verification page.

Level 1: Basic Information

Fill in your personal details:

First Name & Last Name
Country
Date of Birth
Street Address, City, and Postal Code
Occupation

Level 2: Identity Verification

Upload a clear copy of one of the following:

ID Card
Driver’s License
Passport

🔹 Important: Level 1 must be approved before you can submit Level 2.

Level 3: Address Verification

Upload a document that proves your address, such as:

Utility bill
Bank statement
Official government letter

🔹 Important: Level 2 must be approved before starting Level 3.

Level 4: Proof of Income

Upload documents showing your source of income:

Payslips
Tax documents
Employment contracts

🔹 Important: Level 3 must be approved before completing Level 4.

When is KYC Required?

If suspicious or unusual activity is detected.
If you reach certain deposit or withdrawal thresholds.
If required by our Terms & Conditions or AML policy.

Note: Providing false or inaccurate information during the KYC process may result in your account being blocked.

Need Help?
If you have any questions or need support, don't hesitate to contact our Customer Support team. We're always available to help you with anything you might need.

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