Cooldown and Self-Exclusion

Take a break when you need it. Flexbet offers 24-hour cooldowns and flexible self-exclusion options to support responsible gaming.

Written by AuraLast update 2 months ago

At Flexbet, we are committed to providing a safe, enjoyable, and responsible gaming environment.
If you feel the need to take a break from betting, we offer two easy options: Cooldown and Self-Exclusion.

Here’s how they work:

Step 1: 24-Hour Cooldown

A short break to help you regain control without fully blocking your account.

Step 1: Go to My Profile → Self-Exclusion.
Step 2: Select the 24-Hour Cooldown option.
Step 3: Confirm your choice.

During the cooldown period:

You cannot place any bets.
You can still log in and earn or claim rewards.

Step 2: Self-Exclusion

For longer breaks or permanent exclusion.

After your 24-hour cooldown ends, you will have 24 hours to extend your break using Self-Exclusion.

You can choose to self-exclude for:

1 day
1 week
1 month
6 months
Permanently

You can self-exclude from:

Casino games
The entire Flexbet platform

Important Notes:

If you self-exclude from the platform, you will not be able to log in until your selected period ends.
Permanent self-exclusion is strictly irreversible — no one can undo it once it is confirmed.

Reminder:
Self-exclusion is a commitment to help you maintain control over your gaming experience. Please choose carefully.

Quick Access

Manage your cooldown or self-exclusion here.

Need Help?
If you have any questions or need support, don't hesitate to contact our Customer Support team. We're always available to help you with anything you might need.

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