At Flexbet, we aim to offer a smooth and exciting gaming experience.
However, technical issues can sometimes occur. Here's how to troubleshoot the most common casino game problems.
1. Game Not Loading
Possible Causes:
Internet connection is unstable.
Browser cache or cookies are outdated.
Temporary server maintenance or updates.
How to Fix:
Refresh the page.
Try clearing your browser's cache and cookies.
Switch to a different browser (Firefox, Safari, Chrome recommended).
Check your internet connection.
2. Game Freezes or Lags
Possible Causes:
Device memory overload (too many tabs/apps open).
Low bandwidth or unstable Wi-Fi.
How to Fix:
Close unnecessary tabs and background apps.
Restart your device.
Connect to a stronger and stable internet connection.
3. Error Messages During Gameplay
Possible Causes:
Lost connection with the game server.
Minor bugs or temporary interruptions.
How to Fix:
Exit the game and reopen it.
Log out and log back into your Flexbet account.
If the issue persists, contact Flexbet Support with a screenshot of the error.
4. Game Not Available in Your Region
Why it Happens:
Some games are restricted in specific countries due to licensing laws.
What You Can Do:
Choose another available game.
Flexbet offers a wide variety of alternatives, including our exclusive House Games!
5. Bet Result Missing or Not Updated
Possible Causes:
Minor delay in the system syncing bet results.
How to Fix:
Refresh the page.
If the bet result still doesn’t appear, contact Flexbet Support with the game name and bet id.
Quick Tip: For the best experience, always keep your browser updated and ensure your internet connection is strong before starting to play! |
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Need Help?
If you have any questions or need support, don't hesitate to contact our Customer Support team. We're always available to help you with anything you might need.